NHTSA Complaint #11632139 — 2017 MERCEDES-BENZ SPRINTER 3500

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number 11632139
Vehicle 2017 MERCEDES-BENZ SPRINTER 3500
Component FUEL SYSTEM, DIESEL
Date of Incident
Date Filed
Mileage 325,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2017 Mercedes-Benz M3CA76 Sprinter 3500. The contact stated while driving at approximately 65 MPH, the diesel purifier, Diesel Exhaust Fluid, DEF system, warning illuminated. The contact stated that the failure of the DEF system had occurred before the recent failure. The contact stated that the first failure had occurred several years ago. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the DEF system again needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 325,000.

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