NHTSA Complaint #11539785 — 2013 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11539785
Vehicle	2013 FORD EXPLORER
Component	AIR BAGS
Date of Incident	August 8, 2023
Date Filed	August 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The whole Front control interface module has gone out along with some functions of the APM. Just stopped all of a sudden. Turned key on and nothing worked. The airbag light has come on saying solid color. The rear tailgate will not open with the electronic power buttons. This all went out at one time. Is confirmed to be the FCIM and AMP. Is a safety hazard due to airbags, not known if will work and the inability to open rear tailgate. Other failures are climate control. Is stuck on high heat defrost in middle of Wisconsin summer, but not a real safety issue but very inconvenient.

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