NHTSA Complaint #11288788 — 2013 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11288788
Vehicle	2013 FORD EXPLORER
Component	AIR BAGS
Date of Incident	December 12, 2019
Date Filed	December 12, 2019
Mileage	98,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

RECEIVED A MESSAGE ON MY DASHBOARD " POWER ASSIST FAULT", THE STEERING WAS STIFF AND COULD NOT TURN. TURN OFF THE CAR FOR 10 MINUTES AND THE STEERING WAS FUNCTIONING OK. LATER IN THE AFTERNOON, I WAS ABOUT TO HIT THE GAS PUMP AS MY STEERING WENT STIFF AGAIN. NOW AM SCARED THAT THIS MAY CAUSE ACCIDENT

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