NHTSA Complaint #11329641 — 2013 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11329641
Vehicle 2013 FORD EXPLORER
Component AIR BAGS
Date of Incident
Date Filed
Mileage 101,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

MY WIFE EXPERIENCE "SPONTANEOUS ACCELERATION" OF OUR FORD EXPLORER. MY WIFE WAS PULLING INTO A WALGREENS PARKING LOT, SLOWED DOWN TO TURN INTO A PARKING SPACE WHEN THE CAR LUNGED FORWARD AT A HIGH RATE OF SPEED. MY WIFE HAD HER FOOT ON THE BRAKE AS SHE WAS ENTERING THE SPACE, BUT THE BRAKE COULD NOT CONTROL THE CAR. THERE WAS AN EXTREME AND SPONTANEOUS ACCELERATION. ONCE THE CAR HIT THE POLE, IT AUTOMATICALLY SHIFTED INTO REVERSE EVEN WITH MY WIFE APPLYING THE BRAKE. THE CAR CAME TO A STOP AFTER HITTING A PARKED TRUCK. ADDITIONALLY, THE AIR BAGS DID NOT DEPLOY EVEN THOUGH THERE WAS ENOUGH FORCE ON THE FRONT END TO MAKE THE AIRBAGS DEPLOY. *TR

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