NHTSA Complaint #11539775 — 2017 HONDA CIVIC

The contact owns a 2017 Honda Civic. The contact stated while starting the vehicle, the vehicle lost power steering functionality. The vehicle stability assist (VSA), the electric power steering (EPS), the TPMS and the brake warning lights were illuminated. The contact stated that he turned off and restarted the vehicle, and the vehicle operated as needed. The warning lights were no longer illuminated. Additionally, the contact stated while driving 50-65 MPH, the vehicle lost power steering functionality. The contact was able to continue driving by using physical force to steer the vehicle. The contact stated that he arrived at the residence, parked, and turned off the vehicle; however, upon restarting the vehicle approximately 6 hours later, the failure persisted. The vehicle stability assist (VSA), the electric power steering (EPS), and the TPMS warning lights were illuminated. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.