NHTSA Complaint #11701568 — 2017 HONDA CIVIC

POWER STEERING (EPS) HAS OCCASIONAL STICKING ESPECIALLY AT HIGHWAY SPEEDS. ONE HONDA DEALER CONFIRMED BUT NO SERVICE DOCUMENTATION COMPLETED AS VIN NOT ON MANUFACTURER RECALL. HONDA HAS SHOWN ZERO INTEREST NOR CONCERN OF VEHICLES NOT COVERED UNDER A RECALL OR TSB OF STEERING RACK ISSUES. HONDA DEALERS PREFER NOT TO BE BOTHERED BY CUSTOMERS WHO SHOW CONCERN FOR A POTENTIAL SAFETY ISSUE ON STEERING RACK ISSUES, YES, EVEN IN MY CASE EITHER REFUSING TO INSPECT VEHICLE OUTRIGHT OR REFUSING TO DOCUMENT IF A PROBLEM IS FOUND. ADD THIS, BECAUSE VIN IS NOT ON LIST OF AFFECTED VEHICLES, DEALERS LEAVE IT UP TO AMERICAN HONDA TO HANDLE, WHICH THEY DO NOT. I HAVE BEEN TOLD NOT TO BRING MY VEHICLE BACK AS DEALERS WILL REFUSE TO ACCEPT IT IN THEIR SERVICE DEPT.