NHTSA Complaint #11538764 — 2017 MAZDA CX-5

On April 15th, 2019, Mazda made the public aware of Recall Campaign 3219D which involves a failure of the Front Body Control Module on Mazda 3 vehicles, which renders the front windshield wipers inoperable. That document indicates that the part number of replacement for the faulty module is KDY5-67-5XX. On July 10th, 2023, a Mazda dealership serviced a 2017 Mazda CX-5 as the windshield wipers were not functioning. They determined that the Front Body Control Module was faulty and causing the issue. With the new module, part number BAYS-67-5XX, the issue is resolved. The above part numbers are remarkably similar, especially given the added factor that the Front Body Control Module of this vehicle failed in the exact same way as is described in the recall. Mazda, in their filing of the Part 573 Safety Recall Report for campaign 3219D for the Mazda 3, indicated that there may still be an issue with the wiper motor's "condenser" (sic, capacitor) being undersized. Mazda refused to reimburse for these repairs when detailed and requested in writing.