NHTSA Complaint #11436789 — 2017 MAZDA CX-5
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11436789 |
| Vehicle | 2017 MAZDA CX-5 |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
One day last month, my front winsheild wipers were going very slowly when I turned them on the Auto setting (maybe 1/4 of normal speed, which is not correct). If I switched it to Lo or Hi they worked fine. A couple of days later the wipers always wiped in the very slow mode (1/4 of the speed of normal wipers), then after a 1/2 hour of driving they stopped altogether. It was raining quite hard at the time and I could not see through the winsheild, so I had to pull over anytime there was someone behind me and roll down the windows so I could see. I had my 11 year old son in the car with me and was terrified we could have been hurt or I could have run into someone or another vehicle because I could not see. I was close enough to limp along slowly and drove to the nearest Mazda dealer. They ended up replacing my vehicle's front BCM (body control module) which cost me $550 and that has fixed the issue. This is the same issue to the Mazda 3's that were recalled recently.
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