NHTSA Complaint #11538717 — 2018 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11538717
Vehicle	2018 RAM 3500
Component	SERVICE BRAKES
Date of Incident	July 31, 2023
Date Filed	August 15, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds. I took vehicle to local Dodge Dealer (Blaise Alexander Lewisburg PA) on 08/10/23 who checked the truck and said I needed the HCU replaced. (Code: 0020-01) I had to wait a few days to get the part. Truck was returned to me on 08/15.23. Invoice Number CHCS26809. Total Cost: $843.75

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Recent Complaints for the 2018 RAM 3500

#11719057 — SERVICE BRAKES, HYDRAULIC — February 19, 2026 — The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...

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#11717505 — SERVICE BRAKES, HYDRAULIC — February 12, 2026 — The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...

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#11716847 — SERVICE BRAKES, HYDRAULIC — February 9, 2026 — The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...