NHTSA Complaint #11538012 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11538012
Vehicle	2017 KIA SPORTAGE
Component	ENGINE
Date of Incident	July 2, 2023
Date Filed	August 11, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

About two months ago, my car began using excessive amounts of oil. Each time, I replaced the oil, the oil check light would come on after two weeks. I had the gasket replaced in the month of June, 2023. On July 2, 2023, on my way home from work, my vehicle began losing power. When I pulled over and turned the car off, it would not restart. When it did, it did not have power and it began to shake. On July 3, 2023, I took my car to the dealership and was later told by my service advisor that I needed a new engine. I was told that it was the combustion. My vehicle has been at the dealership for a month and 1 week.

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