NHTSA Complaint #11537839 — 2017 CADILLAC XT5

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11537839
Vehicle 2017 CADILLAC XT5
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

Vehicle completely shut off while crossing over a four lane highway to enter a shopping center. Safety could have been highly at risk to both passenger, on coming traffic side, and driver. Luckily the cars coming were far enough back that they were able to stop. I took my vehicle to the dealership where I bought the car brand new in 2018. They test drove the vehicle while hooked to a computer but could not find a problem. They tightened all connections to battery and other components and did updates to the computer on the vehicle. There was no warnings whatsoever that the vehicle was about to completely shut off. Previous to this incident I had been driving on 95S from Warrenton Vs to Clayton NC. I don't even like to think of what would have happened on 95 if my vehicle would have completely shut down. I am sure I probably would not be writing this report. Looking on the web this has happened to others with this same year and model of Cadillac.

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