NHTSA Complaint #11537707 — 2013 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11537707
Vehicle 2013 FORD F-150
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The truck slammed into 1st gear going 55 mph on the interstate. Through investigation a speed sensor warning was the culprit. Not being able to have truck service for a month due to Ford Dealers being backed up Cavalier Ford sent a mobile mechanic out to me. He spent about 10 minutes on my truck handed me the keys and told me he did something with the computer mo parts are needed. He never test drove it to ensure the problem was corrected. When I went to drive the truck, the wrench light was still on and was worse than before. Actually stuck in first gear. After going around and around I was informed by Fors Customer Service they did their part, anything else I wanted done would be my responsibility financially because of the mileage. I didn't not think recalls had a mileage limit but they are insistent after 150k they were no longer responsible. Cavalier Ford marked the recall as complete but it wasn't. My case number with Ford is CAS44213098 transmission fluid leaking recall was not on there but I am leaking that as well. I don't want something for free, I just want them to correct their defects

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