NHTSA Complaint #11537502 — 2021 MAZDA CX-30

I would like to report that I am not feeling safe driving my 2021 MAZDA CX-30 Premium anymore. My vehicle is affected by the MAZDA Technical Service Bulletin 01-003/23,. Subject: ENGINE OIL LEVEL WARNING LIGHT ON WITH DTC P250f:00 DUE TO LOW ENGINE OIL LEVEL This is a known issue by MAZDA! It results in an oil consumption increase due to damage of the valve seals on the exhaust side. The first time the Engine warning light with the message "Engine Oil Level Low" was displayed on May 20, 2023. the earliest appointment to get this issue diagnoised and repaired was on 06/30/2023 at the MAZDA dealer in Augusta, ME. They diagnosed the issue but were not able to repair it, since they don't have the required level of technician as outlined in TSB 01-003/23. I then had to reach out to another MAZDA dealer, Thompson Mazda in Waterville, ME. They ignored my complaint over the phone, not accepting that this issue was already corectly diagnosed by the other MAZDA dealer in Augusta, ME. I contacted MAZDA of North America Customer Relations but didn't get any support so far. They told me the earliest date to get the vehicle diagnoesed and possibly repaired would be end of September. I told them that this is unacceptable and I don't feel safe driving the vehicle with this known issue.