NHTSA Complaint #11537400 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated while driving 45 MPH, the vehicle lost motive power. No warning light was illuminated. The contact was able to pull over to the side of the road, restart the vehicle, and drive to the residence. The contact stated that several weeks later after stopping to refuel the vehicle, the vehicle was shifted into drive but failed to respond. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the clutch and TCM were faulty. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. The approximate failure mileage was 86,000.