NHTSA Complaint #11505352 — 2013 FORD FOCUS

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle stalled without warning. The transmission warning light then became illuminated. Additionally, the contact stated that while the accelerator pedal was depressed, the vehicle failed to respond as needed. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the TCM failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the TCM and catalytic converter needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,247.