NHTSA Complaint #11537187 — 2016 HYUNDAI VELOSTER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11537187
Vehicle 2016 HYUNDAI VELOSTER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

When my car 2016 Hyundai Veloster reached almost 95000 mileage the oil starts to dissipate much faster so started to do oil change much often. Recently and my care already at 97000 mileage. We are driving going up a hill and it started to make some noise kind of like a motorcycle noise and I know there is something wrong but no light warnings or anything. I was trying to push it to get to a safer side of the road because I have my 86 year old mother with me but the car did nor make it and heard something snap really loud and the car just stopped and saw a little bit of smoke. Had to stop immediately on the side of the road and it was a bad spot against the rail and that blocked the 2 doors on the right side. the car only have 3 doors so now my mother is stuck and had to figure out how to have her crawl out to get out the driver side of the vehicle. If the car was on fire that would have been really dangerous. Took it to the mechanic and my insurance inspector already saw the car and determined that there was some kind of rod that came off and that the engine is blown an that it is with a hole. it is beyond repair or if I do it will cost $5000-$6000. I bought it on 2018 with only 5000 miles on it. I kept up with yearly maintenance. I think it is insane that it will break that fast and we are traumatize with the danger. I am not ready financially for this.

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