NHTSA Complaint #11536847 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11536847
Vehicle	2017 KIA SPORTAGE
Component	ENGINE
Date of Incident	January 1, 2020
Date Filed	August 7, 2023
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

The contact owns a 2017 Kia Sportage. The contact stated that the vehicle was consuming an excessive amount of engine oil with the oil warning light illuminated. The contact had initially taken the vehicle to Crowley Kia (223 Broad St, Bristol, CT 06010) to be diagnosed. The diagnostic result was cylinder wall scoring due to piston rings failure. The vehicle was taken to another dealer and the contact was informed that the engine could not be replaced until the engine had failed. The manufacturer was notified of the failure and a complaint was filed. The vehicle was not repaired. The failure mileage was approximately 54,000.

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