NHTSA Complaint #11535412 — 2021 FORD EXPLORER ENGINE

Complaint Details

ODI Number	11535412
Vehicle	2021 FORD EXPLORER
Component	ENGINE
Date of Incident	July 15, 2023
Date Filed	July 31, 2023
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

The contact owns a 2021 Ford Explorer. The contact stated while driving approximately 60 MPH, there was a rattling sound coming from the vehicle. The contact stated that the vehicle started shaking and vibrating before the vehicle lost motive power and stalled. The vehicle was towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 69,000.

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