NHTSA Complaint #11535024 — 2020 SUBARU ASCENT

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11535024
Vehicle	2020 SUBARU ASCENT
Component	SUSPENSION
Date of Incident	September 7, 2022
Date Filed	July 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Both front struts have failed within 55000 miles, the passenger one had a failure at 43,000 miles and the driver side has failed at 54000 miles. The dealership stated that the struts had "corrosion" and were not damaged. The strut failures cause the car to shake when hitting even a small bump. There were no warning lamps or messages.

Related Complaints for the 2020 SUBARU ASCENT

Other SUSPENSION Complaints

#11695852 — October 27, 2025 — Car is making loud noises while going over uneven roads. Only have 64,000 miles on it and I need to replace the struts.

#11666835 — June 13, 2025 — The contact owns a 2020 Subaru Ascent. The contact stated that while driving at an undisclosed speed, there was an ab...

#11647985 — March 12, 2025 — Extreme rattle/clunking driving over bumps especially on dirt roads. Seems to be many people are having this issue. I...

#11605227 — July 29, 2024 — Car has 49,700miles. Front drivers side makes terrible rattling noise when driving over any uneven pavement or bumps...

#11602497 — July 15, 2024 — A clunky noise coming from the front wheels whenever we encountered any sort of bump.

Recent Complaints for the 2020 SUBARU ASCENT

#11719539 — ENGINE — February 21, 2026 — Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...

#11719539 — POWER TRAIN — February 21, 2026 — Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...

#11717930 — ENGINE — February 13, 2026 — Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forum...

#11717228 — LANE DEPARTURE: ASSIST — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...

#11717228 — POWER TRAIN — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...