NHTSA Complaint #11717228 — 2020 SUBARU ASCENT

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11717228
Vehicle 2020 SUBARU ASCENT
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and will pull on the steering wheel. I’ve also brought my car back to the dealership a handful of times to have it hooked up to a computer and also someone ride with me because the car will either hesitate to accelerate or stutters and doesn’t seem to want to go when I am between 20-30 miles an hour. Other times when I’m at a light or stop sign it hesitates also. I was told there was nothing wrong with it and they reprogrammed to transmission but it didn’t help at all.

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