NHTSA Complaint #11534914 — 2024 CHEVROLET SILVERADO 2500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11534914
Vehicle 2024 CHEVROLET SILVERADO 2500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

When truck is connected to a trailer with electric brakes, intermittently a check trailer wiring warning flashes on the dashboard screen. When this happens you do not have trailer brakes. It has happened on multiple trailers with 7 pin connections. I have taken it to the dealer twice with no fix other than GM recommending a non GM trailer receptacle. I have taken my trailer to the dealer and they could find no problems. Basically the 2024 Silverado 2500 HD when hooked to trailers with industry standard 7 pin 12 volt receptacle loses trailer brakes. This condition potentially is fatal and a definite hazard to public safety on roads. problem was reproduced at the Chevy dealership in Pensacola Fl. The problem was reproduced on multiple trailers at Great American RV in DeFuniak Springs Fl.

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