NHTSA Complaint #11534118 — 2017 BUICK ENCORE

The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.