NHTSA Complaint #11533997 — 2023 CHEVROLET COLORADO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11533997 |
| Vehicle | 2023 CHEVROLET COLORADO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I've had two problems both dealing with the truck's infotainment system. The first problem was that the software "glitched" and the screen became unusable (see attached pictures). The headlight controls are exclusively accessed through this screen and I had to remove the negative battery cable for 10+ minutes to recover this screen and access my headlight controls. The second problem was an over the air updated pushed to my truck over the weekend of 7/21/2023 to 7/24/2023. The update did not install and caused my truck's battery to drain while not in use. I was forced to jump start the vehicle the morning of 7/24/2023. The truck had 7500 miles at the time of battery failure.
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