NHTSA Complaint #11699370 — 2023 CHEVROLET COLORADO

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11699370
Vehicle 2023 CHEVROLET COLORADO
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

COMPONENT FAILURE: Body Control Module causing systematic electrical failures: door locks, power windows, window regulators, four-wheel drive transfer case display. Components intact, available for inspection. SAFETY RISK: Door locks malfunction preventing emergency exit. Power windows fail affecting communication/egress. 4WD display fault (yellow AUTO vs white) indicates transfer case control issues affecting traction in mountain winter driving at 10,000ft elevation. Unpredictable electrical failures create safety risk during remote travel. DEALER CONFIRMATION: Approximately 20 dealer visits. Each time: scan codes, test drive, "no fault found." Problem temporarily clears via battery disconnect/reconnect, proving electrical fault not mechanical. Dealer cannot diagnose root cause, hasn't performed systematic electrical testing. MANUFACTURER INSPECTION: None despite repeated failures. WARNING SYMPTOMS: Intermittent: door ajar warnings, power window/lock failures, 4WD indicator yellow, various warning lights. All symptoms simultaneously resolve after battery disconnect/reconnect, indicating BCM or power distribution fault. Pattern repeats with increasing frequency. CRITICAL: Research shows multiple 2023 Colorado owners report identical patterns - intermittent multi-system failures resolving via battery reset. Indicates systematic 2023 model year defect, likely BCM firmware/hardware issue. Problem occurs unpredictably, clears during dealer transport. Request GM engineering data logging during normal operation.

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