NHTSA Complaint #11696608 — 2023 CHEVROLET COLORADO
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11696608 |
| Vehicle | 2023 CHEVROLET COLORADO |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have experienced brake failure twice while driving my 2023 Chevrolet Colorado. When the failure occurs, the dashboard displays multiple warnings, including “Service Traction Control,” “Service Power Steering Drive With Care,” and “No Assist Soon.” When these messages appear, the steering becomes extremely stiff, the brakes lose stopping power, and the vehicle becomes very difficult to control. The first incident happened around April 2024, and the dealer performed a software update. The issue happened again around October 2024 at approximately 24,000 miles. The vehicle is primarily used on highways and has no modifications. This is a serious safety concern. The combination of brake loss and power steering failure could result in loss of control, crash, injury, or death. There was no warning before the failures occurred. The dealer cannot confirm a permanent fix. This problem needs to be investigated for a potential recall. This vehicle is now unsafe and unreliable. I refuse to transport my family in it. I am seeking a full refund/buyback, as multiple safety system failures are unacceptable and dangerous.
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