NHTSA Complaint #11533552 — 2019 LINCOLN MKC

One morning I started the car and it was running rough. Soon after the engine light went on. We contacted the Ford dealership and they advised us that they could not examine the vehicle until next week and advised us to go to the local car dealership who would run a diagnostic and we code take the results to the dealership and they would check the error code for what may be causing the engine light to come on. We took the car to a local car parts store who ran a diagnostic then took the error code to the local Ford dealership who informed us that the error code showed a problem with misfire of some kind and they could not look at the car until the follwowing week. The dealership stated it was okay to drive the car until next week when they can look further into the problem. We drove the car for a few days when the car showed that it was overheating. We then took the car to a car parts store near by (different from the previous car part store) who found the car was low on antifreeze and refilled the car with antifreeze. A few days later the Ford dealership examed the car and found the engine was leaking antifreeze into the cylinder. The dealership infomed us that service advisory that this was a know problem with this Make and Model of vehicle and stated this was a "design flaw" with this engine.