NHTSA Complaint #11532843 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11532843
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	June 28, 2023
Date Filed	July 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Service shifter message has been appearing and at times, all lights on PRND lighting up. The vehicle transmission may still engage or may not. Recent occurrence on 07/13/2013, vehicle took 20 minutes before transmission engaged. Fortunately, I was parked at work, going home. If this occurred on the road, has potential of wreck happening. Jeep dealership leaning towards voltage error, cleaned battery terminals, test drove, could not replicate error. Did not drive until 07/17/2023, service shifter message came back without all PRND lights coming on.

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