NHTSA Complaint #11532276 — 2019 CHEVROLET VOLT

This is a Legitimately Serious Concern regarding GM Vehicles (including Chevrolet) and Dealer Service Compliance with "Safety Warnings" and Reliability Warnings as in Factory Service Manuals. Specifically "Single Use Fasteners" and "Do Not Use Air-Impact on Brake System Fasteners" and "TTY Fastener Dual Pass Torque-to-Yield Specifications" . . .  1.) Widespread Non Compliance with Single Use Brake Components (Fasteners, Seals, Bellows) - every set of Brake-Pads / Rotor Replacement should show corresponding Parts Billing.  2.) Shortcuts to Brake System Service by using Air-Wrench removal / installation using Torture-Sticks. 3.) Multiple Different Torque Specifications for each Component / Fastener (upper/lower/front/rear) likely also 'Shortcuts Taken by using Air-Wrench Torque-Sticks vs Precision Torque Wrench (Pass1=Torque, Pass2 = Rotation Degrees) Seriously these are all called out in the Factory Service Manuals. To inspect, without biasing discovery, but easily, a video (shop security cam) review would easily confirm NONCOMPLIANCE of Impact-Wrench Use on Brake Component Fasteners and TTY Fasteners Protocols and a Simple Review of Brake Rotors should show at least 2 NEW TTY Fasteners per each New Rotor used (check invoices for Rotor Replacement Services). This is NOT A Trivial Picky Customer Concern . . . It is a *Serious Safety Concern* . . . Check the Factory Service Manual, note that most likely inventory control doesn't show TTY Single use Fasteners / Rotor Replacement correlation . . . See Service Manual WARNING . . .  Consult your Liability Attorneys to estimate the Cost of Urgent Safety Recall for Dealer Serviced Rotors/Brakes.  . . . Compliance is not a Nice To Do Thing . . . Compliance is Mandatory Engineering Factory Service Manual Specifications. Period.  Do Not Neglect Action on this Factory Specifications Compliance Mandate as spelled out in detail in the Factory Service Manuals for most GM Vehicles serviced by Certified Dealer Service