NHTSA Complaint #11530736 — 2017 HONDA CIVIC

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11530736
Vehicle 2017 HONDA CIVIC
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I am having a problem with my 2017 Honda civic SI, it has been to a Honda service center twice now and continues to have the same problem after having the transmission speed sensor replaced twice now, there was a recall that did not affect my specific VIN but I am having the same problems listed in the recall, the service bulletin number is 18-102, I also have videos showing how the EPS (Electronic Power Steering) light appears on the cluster along with the speed displaying as 0 even though the vehicle is in motion. When the problem occurs initially the steering goes “limp” and is extremely easy to turn as if the steering assist is working too hard then after a few seconds the vehicle proceeds to jerk extremely hard to the left followed up by the speedometer displaying 0 mph, this is extremely frustrating as the car only has around 84k miles and I have only been in ownership of the vehicle for 3-4 weeks as of now (almost 3,000 miles have been put on the car.

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