NHTSA Complaint #11530140 — 2020 FORD EXPLORER STRUCTURE:BODY

Complaint Details

ODI Number	11530140
Vehicle	2020 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	June 10, 2023
Date Filed	July 3, 2023
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2020 Ford Explorer. The contact stated while driving 70 MPH, the trim on passenger’s side windshield had detached from the windshield. The contact stated that the trim on the driver’s side windshield had also detached. The vehicle was diagnosed. The dealer was contacted and stated that the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was out of warranty and provided no assistance. The failure mileage was 40,000.

Related Complaints for the 2020 FORD EXPLORER

Other STRUCTURE:BODY Complaints

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#11679932 — August 11, 2025 — 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The issue perta...

#11675640 — July 23, 2025 — exterior review side mirrors cause loud whistle noise when driving.

Recent Complaints for the 2020 FORD EXPLORER

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#11718691 — UNKNOWN OR OTHER — February 18, 2026 — My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...

#11718314 — ENGINE — February 16, 2026 — I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...

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#11718145 — UNKNOWN OR OTHER — February 15, 2026 — Sunroof clip broke and fabric sags which can affect visibility.