NHTSA Complaint #11685813 — 2020 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11685813
Vehicle 2020 FORD EXPLORER
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

Vehicle has a water leak inside the cabin. We tried pouring water down the sunroof drains and can hear a gurgling sound inside the cabin and observed water entering the cabin next to the dead pedal. Took vehicle to dealership and they replaced a different part and did not solve the issue. Musty mold smell present in vehicle causing allergic reaction and reducing driver's vision posing an accident risk. Unable to drive vehicle until leak is fixed and mold is remediated.

Related Complaints for the 2020 FORD EXPLORER

Other STRUCTURE:BODY Complaints

#11711552 I was driving on the highway and I heard a loud bang , with grinding and a jerk i assumed the rear axel or differenti...
#11682868 The panoramic sunroof Rolo shade has malfunctioned and is currently sagging. This condition is expected to worsen ove...
#11679932 1. What component or system failed or malfunctioned, and is it available for inspection upon request?
The issue perta...
#11675640 exterior review side mirrors cause loud whistle noise when driving.
#11669879 On the glass panels in between the rear and front side windows, the panels are shattering underneath both sides. When...

Recent Complaints for the 2020 FORD EXPLORER

#11719340 EXTERIOR LIGHTING Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried ...
#11718691 UNKNOWN OR OTHER My Explorer has the optional double moonroof with an electric sunshade that opens or closes with a button. A week ago...
#11718314 ENGINE I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718314 POWER TRAIN I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsi...
#11718145 UNKNOWN OR OTHER Sunroof clip broke and fabric sags which can affect visibility.
Check any vehicle history by VIN - Free vehicle history report