NHTSA Complaint #11530064 — 2023 HYUNDAI PALISADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11530064
Vehicle 2023 HYUNDAI PALISADE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I was waiting at a stop light when the light turned green. I accelerated and the truck sputtered and cut off. The truck started to sound off with alarms and give a warning on the dash for me to put it in S or N. When doing such and attempting to restart the vechicle it continued to cut off and sound off with alerts. This happened a out 9 times in a row. I was sitting on a busy 6 lane roadway where vechicles go well above the speed limit. I have 4 children under the age of 7 including a 6mo old who were very scared. This is DANGEROUS and I am reading on Hyundai owners forums that this issue is not uncommon at all and Hyundai is well aware of the issue. We could have easily been seriously hurt or killed! I just purchased the vechicle and have only 2,3xx miles on it. It's a 2023 Hyundai Palasade Calligraphy AWD white exterior. I've also noticed that the safety sensors seem to do more hard than good. I've had it happen about 5 times now that a car was approaching behind my vechicle and my vechicle would violently come to a abrupt stop, jerk the entire vechicle (scaring everyone in the truck) and it will freeze up not letting me drive. This does a lot more harm than good and again is dangerous. There were times that I needed to drive to get away from the situation and my truck froze up because it thought a vechicle was to close.

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