NHTSA Complaint #11529659 — 2017 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11529659 |
| Vehicle | 2017 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
my 2017 Tucson started using more oil between oil changes back in January/Feb of this year (2023). I took it to the Hyundai dealership I purchased it from & they performed an 'oil test' on it @ that time. It past the test & they told me everything was fine. On Good Friday 4/7/23 I had an oil change, again was told everything looked good & was fine. On Friday 5/12/23 (5 weeks to the day)I was on way home from work, my vehicle started to make a horrible banging noise. Soon as I got home, my husband checked it & vehicle was down 4 quarts of oil. Not one sensor light came on warning me of this either. How in 5 weeks did vehicle consume 4 qrts? I park on pavement and there are ZERO oil puddles under vehicle. I had vehicle towed back to the same dealership, I was told engine was blown and there was nothing they could do for fixing it unless I wanted to pay (no warranty) because I have 117K on vehicle. I also spoke with Hyundai corporate and they told me the same thing. I have a 1.6 GDI engine. That particular one is not recalled (yet) but, it has the EXACT SAME ISSUES as every other Kia and Hyundai that is being recalled. With the complaints & concerns I had with it and its a KNOWN issue for Hyundai motors having this issue, why wasn't I offered a knock sensor to help prevent this? How did vehicle consume 4 quarts in 5 wks & not one warning light came on? How can the dealership/company stand behind faulty vehicles? These are not little fixes and right now, we cant fix ours becuase we cant afford it. We are paying our monthly loan payment on a dead horse, so to speak. I called a lawyer and unfortunately, I was told they cant help me. Someone has to hold these companies accountable for known faulty equipment. I was lucky vehicle didn't catch on fire or it just 'died' and and accident occurred due to it.
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