NHTSA Complaint #11529487 — 2018 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11529487
Vehicle	2018 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	June 1, 2020
Date Filed	June 28, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I have two Jeep Grand Cherokees ([XXX] and [XXX]) with the leather wrapped dash. Like many others, the leather is peeling up and wrinkling, raising into the field of view of the windshield and I’m also concerned with how this might affect air bag deployment on the passenger side of the vehicle. I know of at least 15 others online experiencing this issue and they get the same run around from Jeep. The dealer looks at it with a $130 diagnostic fee, then tell you it’s not covered. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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