NHTSA Complaint #11479173 — 2018 JEEP GRAND CHEROKEE STRUCTURE:BODY

Complaint Details

ODI Number	11479173
Vehicle	2018 JEEP GRAND CHEROKEE
Component	STRUCTURE:BODY
Date of Incident	May 2, 2022
Date Filed	August 13, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Leather dash is delaminating. You issues service/recall repair for 2011-2014 Jeep Grand Cherokee in 2019 for same issue. This has not been resolved issue is all over the internet and owners are furious with fca for not fixing the issue. Seems to happen just outside of warranty around 42000-60000 miles. Mine was at 42500. I don’t know what to do. This is getting into my lower part of windshield impeding my vision outside my windshield. The service/recall needs to be extended to include subsequent vehicles with leather dash boards. From 2014-present.

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