NHTSA Complaint #11529174 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11529174
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	May 9, 2023
Date Filed	June 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

In March 2022, my ford escape transmission went out due to torque converter. It just broke down without any indict light warning. I paid almost 6K to have it replaced include all transmission programming, controller. In May 2023 and June 2023, my ford escape just quit for no reason without any warning. I tried to start it up, the dashboard of red battery and red oil light came on. I was stuck in traffic for over 4 hours with this problem. It put me in critical risk being injured or killed since I am deaf. It just shut off completely without any noise or foul smelling or any warning. I brought it to several shop for this problem and they found no problem. They are clueless. They tried to blame on transmission. I refuse to pay 6-7K for transmission again. Ford need to step up and own up their problem, and correct the problem.

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