NHTSA Complaint #11528892 — 2017 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11528892
Vehicle 2017 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

My car is consuming oil at an alarming rate. This is a daily driver family car that my wife uses to drop and pick my daughter from and to school. I am really concerned the car is going to run of oil and could end up in more serious problem. I have informed the dealer twice and they even determined the car is consuming more than one quart of oil in less that 800 miles. That is way above the acceptable consumption rate of 1 quart per 1000 miles as specified in the national highway traffic safety administration recall I received in the mail. My main concern is the dealer refused to do anything. I have on record from the dealer the oil consumption test they performed but, I was told it was not covered by the recall. I was even informed that I will have to pay more $400 for some kind of engine oil consumption cleaner. I have contacted KIA to give them an opportunity to make this right. But, it has been few weeks and no response.

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