NHTSA Complaint #11528565 — 2017 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11528565 |
| Vehicle | 2017 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NV |
Consumer Description
Vehicle has approx. 86,000 miles on it. Engine light came on in the middle of the desert. Was able to get vehicle into Hyundai dealership and they are recommending a new engine (upper engine problem specifically a valve issue; however, cannot guarantee for $8,000 price tag that just fixing the valve would totally fix the problem. Hence, the brand new engine recommendation). Not under manufacturer's warranty due to second ownership. TV commercials & website show first owner warranty info only, not second owner info. Feels misleading on Hyundai's part. Being stranded in the middle of the desert could be life-threatening when engine goes out. I've seen numerous engine complaints on the NHTSA website; however, would like to see an investigation into 2017 Hyundai Tuscon engines and why they are having so many verifiable problems. Dealerships can hide behind the facts that this specific VIN# related engine has not had a recall. (Other 2017 Hyundai Tuscon engines have had recall issues, but our vehicle based on VIN# has not). This should be investigated and changed.
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