NHTSA Complaint #11528514 — 2020 FORD EDGE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11528514
Vehicle	2020 FORD EDGE
Component	ELECTRICAL SYSTEM
Date of Incident	June 15, 2023
Date Filed	June 23, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Rearview camera displays black distorted image. Vehicle is available for inspection upon request. The sensors do not appear to work as designed, which coupled with the distorted image allows for accidental backing if not careful. The problem has been acknowledged by FORD via recalls on other model years, but not the 2020. Manufacturer will inspect for a fee. Police and insurance have not been involved as there has been no accident with my vehicle. No warning signs or lamps illuminated to advise of this problem at any time. The camera first started displaying the distorted image last week, 15 June 2023.

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