NHTSA Complaint #11528428 — 2017 HYUNDAI TUCSON
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11528428 |
| Vehicle | 2017 HYUNDAI TUCSON |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have had engine problems with this car since I purchased in 2017. These issues range from transmission overheating, water pump replacement, and most recently, the car's engine failed while driving. The vehicle is now with the Hyundai dealer, who confirmed that a new engine replacement is required. My wife, toddler and 6-year old son where in the car when it failed while stopped in traffic. The car has excessive oil burn; therefore, I would purchase and add oil every 2-3 months to ensure oil levels do not reach an unsafe level, on top of regular oil changes. The oil light has never turned on despite these issues. The engine light came on only once after managing to restart the car and struggling to get the car to the Hyundai dealership after numerous start and stops on the way. For a car with less than 100k miles (6 years old), the car is the highest maintenance and poorest quality car I have ever owned. The car is unsafe and I have genuine concerns about other peoples' safety as it relates to the engine in this Hyundai Tucson. Additionally, my wife and I are not aggressive drivers and both have excellent driving records. We always take good care of our vehicles. This car was simply built poorly, as confirmed by the Hyundai dealership after stating that I need engine. I will contact again if Hyundai does not honor the warranty for this vehicle (10 year, 100k mile, original owner).
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