NHTSA Complaint #11527515 — 2015 FORD FIESTA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11527515
Vehicle 2015 FORD FIESTA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

My car has been under recall now for the transmission or chip in the transmission. The car keeps jerking, stalls randomly and sometimes won't work. It's been confirmed by the Palatka FL Ford dealership. I originally took it to the Ford in Ocala FL, but they keep refusing to fix it. Now the Palatka one is saying they can't because they don't have a chip. They're refusing to buy it back or work with me on it. I am the original owner, bought it strait off the lot and it was made in 2015. It's only 8 years old, but I've stalled now multiple times on the highway, in traffic on the way to work, and at gas stations. I want this fixed ASAP, according to the laws they have to work with me on this. I just don't know how to get them to work with me.

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