NHTSA Complaint #11526805 — 2012 HYUNDAI SONATA

The contact owns a 2012 Hyundai Sonata. The contact stated that there was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The contact had taken the vehicle to an independent mechanic where he was informed that there was a failure with the engine. The contact called a second independent mechanic who informed him that there were recalls on the vehicle related to the knock sensor. The dealer was notified of the failure but informed the contact that the manufacturer had denied the repair. The manufacturer was notified of the failure and denied the repair. The vehicle was not repaired. The failure mileage was 213,443.