NHTSA Complaint #11526717 — 2017 CADILLAC XT5 STEERING

Complaint Details

ODI Number	11526717
Vehicle	2017 CADILLAC XT5
Component	STEERING
Date of Incident	March 8, 2023
Date Filed	June 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE 2017 CADILLAC XT5 HAS A DEFECTIVE THERMOSTAT, WHICH SENDS A FALSE SIGNAL THAT THE ENGINE IS OVERHEATING. THEREFORE, YOU GET A "STEERING ASSIST IS REDUCED DRIVE WITH CARE", WHICH YOUR STEERING TO BE HARD AND NOT AS EFFECTIVE AS IT SHOULD BE. GMC IS AWARE OF THE PROBLEM, BUT FAILED TO REMEDY IT, BUT ISSUED A BULLETIN #17-NA-158 IN MAY OF 2017. THIS PROBLEM IS SO WIDESPREAD THAT THE PART TO FIX THE PROBLEM IS ON "BACK ORDER" EVERYWHERE.

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#11624129 — November 8, 2024 — “Steering assistance is reduced Drive with care” message while driving. Engine light appeared

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