NHTSA Complaint #11526673 — 2011 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11526673
Vehicle	2011 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	March 10, 2023
Date Filed	June 12, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

Daughter drives this vehicle to college...4hrs via highway. On a recent trip home, her passenger side windshield trim flew off and nearly it the car behind her. I gave her a hard time about not stopping to pick it up but you can't just do that on the interstate. Looking around, we see lots of Ford Explorers with missing windshield trim. The rubber windshield seal underneath looks in bad shape now and I'm concerned that it could fail allowing the whole windshield glass to separate from the car. Love for you to come and inspect the vehicle. There were no warning lights or messages letting us know there was a problem before the trim separated but we obviously know there is a problem based on the numerous examples we see on the road. Please have Ford address this with a recall. It is unacceptable that this part fails so regularly on Ford Explorers.

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