NHTSA Complaint #11526513 — 2017 FORD EXPEDITION

VISIBILITY issue reported to NHTSA

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Complaint Details

ODI Number 11526513
Vehicle 2017 FORD EXPEDITION
Component VISIBILITY
Date of Incident
Date Filed
Mileage 88,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

The contact owns a 2017 Ford Expedition. The contact received notification of the NHTSA Campaign Number: 22V648000 (Visibility, Electrical, System) however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, she noticed white smoke coming from the rear of the vehicle. No warning lights was illuminated. The vehicle was not diagnosed or repaired. The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000. Parts distribution disconnect.

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