NHTSA Complaint #11526373 — 2014 FORD ESCAPE POWER TRAIN

Complaint Details

ODI Number	11526373
Vehicle	2014 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	May 1, 2021
Date Filed	June 10, 2023
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Unknown- I purchased my Car in 2021 and I’ve had ongoing transmission issues since I purchased it. As of now the issues have gotten worse. I had the transmission recall repair done, but it did not fix the jerking way my car was driving. The repairs keep getting more costly and I don’t believe there’s an actual fix, but rather that this vehicle was sold with a faulty transmission. As of now I can’t drive my vehicle because last month there was a fire under my hood and it’s totally unsafe for me and my family to be in. Ford won’t take any responsibility but they’ve already had to buy back vehicles for settling them with bad transmissions. This is not new for them.

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