NHTSA Complaint #11526320 — 2017 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11526320
Vehicle 2017 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Engine is still under warranty. Only 70,000 miles on it. Started burning massive amounts of oil leading to acceleration issues and low pressure. No oil light ever came on. We realized it was bone dry, in between intervals of recommended oil change. We filled up and monitored. Car is burning over a quart of oil every 1,000 miles causing unsafe driving conditions and costly repairs that are outside of the recommended maintenance in owner manual. Hyundai dealership refuses to approve oil consumption test. Case management will not return my communication. Car has been in the shop for 5 weeks without an answer. This is happening to thousands of people. People who didn’t realize it early enough are being left stranded with seized engines and Hyundai taking no ownership even though most are under warranty still.

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