NHTSA Complaint #11525988 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact stated that while driving at an undisclosed speed, the air conditioning blower motor occasionally failed to operate as needed. On other occasions, the blower motor randomly turned off and on while driving over bumps in the roadway. The vehicle was taken to the local mechanic who diagnosed that the blower motor and blower motor wiring harness was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure and a service appointment was scheduled. The contact was concerned that the NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) repair included the replacement of the blower motor but did not include the repair of the faulty wiring harness. The failure mileage was 84,000.