NHTSA Complaint #11525829 — 2021 HYUNDAI SANTA FE POWER TRAIN

Complaint Details

ODI Number	11525829
Vehicle	2021 HYUNDAI SANTA FE
Component	POWER TRAIN
Date of Incident	May 27, 2023
Date Filed	June 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

24 Jan 2023 I had this Santa Fe repaired at the dealership for Recall #236, oil pump transmission code DTC P1C2E92. They claimed the software update fixed the issue. On 27 May 2023 the same code was transmitted and the vehicle entered a safety mode preventing driving it. Hyundai towed the vehicle to a Dealership in Florida (Hampton Hyundai, Fort Walton Beach). They did the same corrective action - the transmission "relearned" the software. Hyundai USA claims it "could" be for a different issue. I sounds to me like their recall repair did not correct the issue. Having a vehicle shut down with 20 seconds to pull over every 4 months does not seem like an effective recall correction.

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