NHTSA Complaint #11713279 — 2021 HYUNDAI SANTA FE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11713279
Vehicle 2021 HYUNDAI SANTA FE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

Vehicle has now had several incidences of completing losing all acceleration power while driving at both high and low speeds, resulting in need to turn on hazards and abruptly pull to side of road. Pushing on gas pedal does nothing and vehicle will even roll backwards if I pull over on a hill and take my foot off the brake. I have to put vehicle in park and turn off. Sometimes I have to restart the vehicle a few times before it will drive forward after putting it back into drive. The vehicle does not lose electrical power and will sometimes display the master warning light on dashboard and other times have no dashboard indicator of a problem. This is an extremely dangerous situation and my VIN is not listed under safety recall 22V-746 despite exhibiting the same behavior. I have contacted my local Hyundai dealership service in past and they recommended a transmission flush which did nothing to alleviate the issue. It is now happening frequently so we are reaching out to the local Hyundai dealer service center again.

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